Tag Archives: Adaptive Case Management

No Model is a Good Model

During the presentations at the Workshop on Adaptive Case Management (ACM) on Monday, there was a growing question about the models: Not just how models should be constructed, but whether we should be using models at all. These ended up … Continue reading

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AdaptiveCM 2015 Workshop Summary

So much planning, so much anticipation, and now the 4th International Workshop on Adaptive Case Management and other non-workflow approaches to BPM is over after one marvelous day.  We had reserved some time at the end for a round table … Continue reading

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5 Opportunities in the Process Space for 2015

There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out.

Posted in Adaptive Case Management, BPM, Social Business | Tagged , , , , , | 1 Comment

When Thinking Matters in the Workplace

In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging … Continue reading

Posted in Adaptive Case Management, complexity, Knowledge Work | Tagged , , , , | 3 Comments

Five Ways ‘Planning Before Doing’ can be Bad

Before you do something, plan it.  Figure out what you are going to do, and then do it.  If you failed to succeed, then you didn’t plan well enough.  Next time, do better planning.  How many times have you heard … Continue reading

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3 Innovative Approaches to Process Modeling

In a post titled “Business Etiquette Modeling” I made a plea for modeling business processes such that they naturally deform themselves as needed to accommodate changes.  If we model a fixed process diagram, it is too fragile, and can be … Continue reading

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BPM2014 Keynote: Keith Swenson

I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary.

Posted in Adaptive, Adaptive Case Management, BPM, Workflow | Tagged , , , , , , | 1 Comment