This post is on the usability of authenticating to a site. Entering your username and password, what could be complicated about that? But, surprisingly, so many sites get it wrong. The “Login Test” is a measure of one specific aspect of logging in. Continue reading
This article is about software design, and makes the case that flexibility for flexibility sake should never be your goal. There is a very delicate balance between design and implementation in order to provide both usability and capability when it comes to software. Flexibility is often held up as a axiom, but flexibility should be provided only to the extend that it is actually needed by the end user. Continue reading
Today’s post is a parable about an unfortunate designer named Pablo who lives in an imaginary universe where physical (construction) projects are like software projects in our universe. Pablo is frustrated by helpers who don’t understand the principle of “Design for the User”. Continue reading
At the Enterprise 2.0 conference this morning, three keynote speakers (from industry) used the term “Social Business” instead of Enterprise 2.0. This prompted discussion around whether this is a new trend. Will next year’s conference be called “Social Business Conference?” Continue reading
Received an invitation to attend “COCOA 2010: Workshop on Coordination, Collaboration and Ad-hoc Processes” which will be held on Dec 6th in Palo Alto by a another silicon valley group studying how to support unpredictable processes. Continue reading
All this talk of “Social-BPM” there must be something on the other end of the spectrum. Does this mean that “traditional BPM” is anti-social? Well, it can be, and I had that experience this week. Continue reading
I ran across quite an interesting thread on the relationship of communications and collaboration. While industry has held these as separate topic worthy of separate technologies, there is an argument to be made that they should be viewed as a single topic. He describes them as “intertwingled” evoking the legendary Ted Nelson of hypertext and Computer Lib fame. Continue reading
In the process field, we call them “Event Streams”. These are streams of records indicating specific things that happened at specific times. In the Social Software world, they are called “Activity Streams”. Continue reading
I attended a talk last week by Forrester analyst Rob Koplowitz on the subject of “Charting your enterprise social strategy”. Rob has a disturbing way of appearing very casual while at the same time touching on such a broad range of things clearly implying a considerable depth of understanding. He presented this list of social software players and his take on where each is going. Continue reading
There has been a surprising amount happening around Process Mining recently, notably the process intelligence workshop, the IEEE task force meeting, and some other links. Continue reading
Thinking Matters 