Normally I would look for the best examples of coordination technology at the most advanced high tech companies in silicon valley. Doing so would miss one of the best deployments of coordination technology. Who would expect to find it in our public schools? Continue reading
Category Archives: Adaptive Case Management
Netflix Agility
Yesterday Netflix announced a reversal: they are not going to split off a separate service named Qwickster. Some might view this as a flip-flop and a failure, but looking a bit deeper we see a quality that keeps Netflix at the top of their market: Agility. Continue reading
Bring Your Own ACM to Work
Yesterday’s post was about workers will use personal clouds to organize their information, their personal devices, for both home and work life. This is a general trend I am seeing toward personal services in the Internet that represent a given person. Let me propose an even more radical idea, one of managing your projects out of such a personal cloud. Continue reading
Bring Your Own Cloud to Work
Personal Cloud was the unusual subject of Frank Gillett’s talk at Forrester Forum this week. Traditional IT: prepare for something deeply disturbing, yet inevitable. It is important to understand this to see where Adaptive Case Management(ACM) will be going in the future. Look for a few related posts to come out soon. Continue reading
Untamed Processes at BPM Forum 2011
Craig Le Clair shared the stage this morning with Steven J Spear (author of the book “Chasing the Rabbit” and new book “The High-Velocity Edge“) to talk about complex business situations and how to support them. Continue reading
Social Business Doesn’t Mean What You Think
Just a quick post about an excellent article: “Social Business Doesn’t Mean What You Think It Does, Neither Does Enterprise 2.0” by Deb Lavoy arguing that these are not technological trends, but rather cultural trends. Continue reading
Social BPM – Book Review
The book “Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology” was released in June, and I became more enthusiastic the more I read. Here is my review of the chapters of this very timely book. Continue reading
Self-Organizing Business Networks
As the Social Business meme becomes more mainstream, people are starting to ask “What is the real connection with ‘Social’ after all?” and “Isn’t the connection to ‘Social’ a bit overblown?” After all, we really are not talking about literally placing Facebook (as the canonical example) inside a business. Why, then, call it social? Continue reading
Living With Complexity
A quick review of a second article in Harvard Business Review this month on Complexity. This one is “Learning to Live with Complexity” by Gökçe Sargut and Rita Gunther McGrath. Continue reading
Embracing Complexity
Just a quick note to bring your attention the September issue of Harvard Business Review, which is on complexity! Michael J. Mauboussin is interviewed in an article title “Embracing Complexity“. Continue reading