Here is a video from my presentation at bpmNEXT of March 2014 presenting the idea that in the future we might see a kind of agent, which I call a personal assistant, cloning and synchronizing projects such that the large scale processes actually emerge from the interactions of these agents. Continue reading
Things are shaping up for a really great workshop to spend a day talking about the latest research findings and possibilities for Adaptive Case Management. It will be September 1 in Ulm Germany. Continue reading
The term “unstructured” has always bothered me, because without structure you have randomness. When knowledge workers get things done, it is not random in any way. They accomplish things in a very structured way, it is just not possible to know ahead of time how it will be structured. Continue reading
Here are some notes from this years BPM & Case Management Summit in Washington DC. Continue reading
Interested in trying out Adaptive Case Management without a huge investment? Cognoscenti might be the option for you. This post contains most of the contents of a paper I will be presenting in Germany in September on the Cognoscenti open source system which I have used in demos at the last two BPMNext conferences. To anyone wanting to experiment with ACM capabilities, a free solution might be worth trying. Continue reading
The concept of “zero code” is the wish-fulfillment myth of the BPM industry. Many advertisements will claim that the processes can be designed without any coding. This complete hog-wash. There is, however, a possibility for a zero-code system, but let’s imagine how that would have to work. Continue reading
It seemed that most of the talks at BPMNext mentioned agents at some level — but the meanings varied. After many discussions it seems that we might focus on a special type of agent we can call a “Personal Assistant” which has the potential to dramatically change large scale BPM, and here is why. Continue reading
In previous post I introduce a scenario for cooperation between doctors, and show that a personal assistant is a good way to connect those in real time. Here are some additional details that we should consider more carefully. Continue reading
In the previous post, I introduced a scenario for discussing personal assistants. In this post, I explore how personal assistants are useful at a tool for connecting the primary care physician to the back care specialist. Continue reading
There is an important role for a type of intelligent agent we might call a personal assistant. What are personal assistants? What new do they bring to mix? What effect will they have? This post explores the boundaries, and introduces a scenario which might be used to discuss the effect of agents. Continue reading
Thinking Matters 