This is a review of the book “The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion” by John Hagel, John Seely Brown, and Lang Davison. Finally I find a book that speaks plainly about the dramatic change that we are going though, and how a fresh approach is needed to be successful. Continue reading
Links to interesting web pages I encountered in the last month or so. No particular order. Most are Social Business oriented, but some others mixed in.
Had a discussion couple of posts ago about how to ensure that workers are productive and do the right things. Found a quote from Peter Drucker that goes right to the heart of the issue of what is needed to manage knowledge workers. Continue reading
This is a review of the new book by Francois Gossieaux and Ed Moran called The Hyper-Social Organization; Eclipse Your Competition By Leveraging Social Media. This is not a technology book, but rather a good explanation of how consumers are changing due to prevalence of social technology, and what companies should do in order to thrive. Continue reading
Anatoly Belychook asks the question: “is ACM a Paradigm or a Feature?” I could not resist responding because I like the post, and his logic is flawless, but it is based on false assumptions. I think there is a lesson here on why so many BPM experts feel the way he does. Continue reading
Deploying enterprise social software (ESS) is easy compared to convincing people to use it. This post explores the difficulties that you may encounter in your organization, and some strategies that you might take in order to help the adoption curve go faster. Continue reading
Peter Fingar’s Jan 2011 column is “The Meaning of 21st Century Business: Unleashing the Power Within Using Social Networks” gives a perspective on where business finds itself in 2011, and how cloud and social computing relate Continue reading
Michael Poulin made an excellent post called “Why business process is always structured?” which delves into the question of why people believe that work is predictable when often it is not. He compares ACM and BPM and the illusion that makes them appear the same. Continue reading
A very interesting post combines the idea of social CRM to communicate to customers, and Adaptive Case Management (ACM) for continual improvement within the enterprise, to for a compelling vision for the enterprise of the future. Continue reading
I run across all these great posts, and think about making pointers to them, but then time goes by…. Here are a collection of links from mid November till now: Continue reading
Thinking Matters 