Adaptability as a Competitive Advantage

One of the better summaries on how companies need to be adaptable is the Harvard Business Review article by Martin Reeves and Mike Deimler called “Adaptability: The New Competitive Advantage“. Continue reading

Naive Intervention makes Poor Process Design

Continuing the pattern from my past few post on Antifragile concepts, today consider Naive Intervention, that idea assuming that simple model actually represents a complex system can lead to disastrously bad decisions. Continue reading

Ancient Wisdom teaches Business Processes

Jared Diamond spoke at the Commonwealth Club last month.  I have always been a huge fan of his Pulitzer prize winning book “Guns, Germs, and Steel” as well as “Collapse” and other works.  This talk introduced his new book “The World Until Yesterday: What Can We Learn from Traditional Societies?”   The answer: more than you think. Continue reading

How Technology causes Fragility

Q: When is it easier to ship a $600 electronic device across the country and back, than it is to change a field in a database?

A: When you are a phone company.

This is a true story, and one that perfectly illustrates how IT systems, when implemented, can actually make a company less flexible and less able to cope with unpredictable things.  Information technology can actually make a company more fragile. Continue reading

The Power of Pull: Just Win, Baby

This is a review of the book “The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion” by John Hagel, John Seely Brown, and Lang Davison.  Finally I find a book that speaks plainly about the dramatic change that we are going though, and how a fresh approach is needed to be successful. Continue reading