Tag Archives: BPM

When Thinking Matters in the Workplace

Posted on December 16, 2014 by

In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging … Continue reading →

Posted in Adaptive Case Management, complexity, Knowledge Work | Tagged , , , , | 3 Comments

Five Ways ‘Planning Before Doing’ can be Bad

Posted on November 5, 2014 by

Before you do something, plan it.  Figure out what you are going to do, and then do it.  If you failed to succeed, then you didn’t plan well enough.  Next time, do better planning.  How many times have you heard … Continue reading →

Posted in Adaptive Case Management, Collaborative Planning | Tagged , , | Leave a comment

Process Mining MOOC on Coursera

Posted on October 1, 2014 by

Whether you call it Process Mining, or Automated Process Discovery, nobody can deny that this field that combines big data analytics with business process is at the center of an important transformation in the workplace.  Process mining is useful to … Continue reading →

Posted in BPM | Tagged , , , , | Leave a comment

BPM Poster

Posted on September 30, 2014 by

Here it is, the poster on the definition of BPM, with all the terms defined and explained!

Posted in BPM, Workflow | Tagged , , | 3 Comments

3 Innovative Approaches to Process Modeling

Posted on September 29, 2014 by

In a post titled “Business Etiquette Modeling” I made a plea for modeling business processes such that they naturally deform themselves as needed to accommodate changes.  If we model a fixed process diagram, it is too fragile, and can be … Continue reading →

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , , , , | Leave a comment

BPM2014 Keynote: Keith Swenson

Posted on September 13, 2014 by

I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary.

Posted in Adaptive, Adaptive Case Management, BPM, Workflow | Tagged , , , , , , | 1 Comment

Business Etiquette Modeling: a new paradigm for process

Posted on September 8, 2014 by

The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing … Continue reading →

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , , , , , | 6 Comments