For the record, I am not a big fan of the buzz term “Social BPM” but there is no denying that is capturing a lot of mind-share in recent weeks. Still, I am looking forward to the Social BPM TweetJam in tomorrow, on July 21, 11:45 Eastern time, and here is a refresher on recent posts on the topic. Continue reading
Peter Schooff asked another excellent question today: “Does Strategy always Trump Technology” when it comes to deploying and using a content management system / Enterprise 2.0 system? This is a very good point, but it should be “culture,” not strategy, that does the trumping. Continue reading
Who wants to go to Italy in June? There is a great opportunity to attend the Social Business Forum 2011 which is being held June 8 in Milan, Italy, where a number of thought leaders will be convening to discuss the latest in social business trends. Continue reading
Andrew McAfee spoke today at the IDC Directions 11 event in San Jose as the closing keynote. It is the first time I have seen him speak live, and came away quite impressed. Below are my notes on his talk titled “The State of an Art.” Continue reading
Deloitte Center for the Edge has released a new white paper on “Social Software for Business Performance” (pdf) which offers some important and relevant advice to those attempting to adopt enterprise social software (ESS) in an organization. The advice applies equally to ACM. Continue reading
The Workflow Management Coalition (WfMC) has inaugurated a new Global Excellence Awards program for Adaptive Case Management case studies to to recognize and focus upon knowledge worker scenarios. Early-bird submissions Feb 18, commitment due March 9. What is it all about? Continue reading
The 2011 BPM and Workflow Handbook will have a special topic of how business process is related to social technology. This series of handbooks is always filled with interesting and useful information, Continue reading
This is a review of the new book by Francois Gossieaux and Ed Moran called The Hyper-Social Organization; Eclipse Your Competition By Leveraging Social Media. This is not a technology book, but rather a good explanation of how consumers are changing due to prevalence of social technology, and what companies should do in order to thrive. Continue reading
Deploying enterprise social software (ESS) is easy compared to convincing people to use it. This post explores the difficulties that you may encounter in your organization, and some strategies that you might take in order to help the adoption curve go faster. Continue reading
This provocative title simply means: In general, social software systems record what is happening now and in the past, but for the most part completely lack any representation of the future. Enterprise Social Software, or Social Business Software, will succeed only if it has some representation of goals or other future activities. Continue reading
Thinking Matters 