On A Role, Sticky or Otherwise

We talk about something called a “Role”.  We all know what it means — or do we?  There are a number of meanings to this term, and there is a kind of sleight-of-hand which is used to sometimes trick the unwary.  Here I expose some of that trickery.  Continue reading

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No Model is a Good Model

During the presentations at the Workshop on Adaptive Case Management (ACM) on Monday, there was a growing question about the models: Not just how models should be constructed, but whether we should be using models at all. These ended up forming a major discussion at the end of the day, and even into the rest of the week, culminating with the final keynote questioning our obsession with models in BPM.  This is my take on the main positions in the debate. Continue reading

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , , , , | 10 Comments

AdaptiveCM 2015 Workshop Summary

So much planning, so much anticipation, and now the 4th International Workshop on Adaptive Case Management and other non-workflow approaches to BPM is over after one marvelous day.  We had reserved some time at the end for a round table discussion, with some time in the morning to select topics.  The subject of ‘The Purpose and Value of Modeling for Knowledge Worker Support’ quickly emerged as the dominant concern, and ended up being the main discussion point.  Continue reading

Posted in Adaptive Case Management, BPM, Knowledge Work | Tagged , , , , | 1 Comment

Podcast about Robust BPM

Peter Schoof interviewed me last week on the subject of robust BPM. (Thanks Peter!)  This had been the basis of a talk I gave in Montreal at  the Workshop on Methodologies for Robustness Injection into Business Processes.  It is a quick 15 minute summary:

Robust BPM: Keith Swenson Explains How to Build Processes That Last

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I was approached a few months ago by a group wondering what kinds of collaborative software might exist to support something called Sociocracy.  That was the impetus of my latest journey into the world of organizing on democratic principles. Continue reading

Posted in Adaptive Case Management, Social Business, Social Network | Tagged | 1 Comment

Analytics in the Swarm

Big data is a style of data analysis that reflects a return to large, centralized data repositories. Processing power and memory are getting cheaper, while the bandwidth among all the smart devices remains a barrier to getting all the data together in one place for analysis.  The trend is for putting the anaytics into the swarm of devices known as the Internet of Things (IoT) Continue reading

Posted in Cloud, Process Mining | Tagged , , , , | 1 Comment

Montreal Conference

I will be speaking in Montreal in May at a conference and at an associated workshop about Innovation and Business Processes. Continue reading

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