Five Ways ‘Planning Before Doing’ can be Bad

Before you do something, plan it.  Figure out what you are going to do, and then do it.  If you failed to succeed, then you didn’t plan well enough.  Next time, do better planning.  How many times have you heard these saying from traditional scientific management?  They are so ingrained in our working behaviors, they seem beyond questioning.  But there are some times when planning is a bad idea — and this point talks about 5 such situations. Continue reading

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Process Mining MOOC on Coursera

Whether you call it Process Mining, or Automated Process Discovery, nobody can deny that this field that combines big data analytics with business process is at the center of an important transformation in the workplace.  Process mining is useful to kickstart the implementation of predefined BPM diagrams, and it is also useful in unpredictable case management to see what has been done and whether it is compliant with all the rules.  What would you give to attend a complete, college level course on process mining?  What if it was free? Continue reading

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BPM Poster

Here it is, the poster on the definition of BPM, with all the terms defined and explained! Continue reading

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3 Innovative Approaches to Process Modeling

In a post titled “Business Etiquette Modeling” I made a plea for modeling business processes such that they naturally deform themselves as needed to accommodate changes.  If we model a fixed process diagram, it is too fragile, and can be costly to manually maintain.  While I was at the EDOC conference and the BPM conference, I saw three papers that introduce innovations which are not completely defined solutions, they represent solid research on steps in the right direction.  Here is a quick summary of each. Continue reading

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BPM2014 Keynote: Keith Swenson

I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary. Continue reading

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Business Etiquette Modeling: a new paradigm for process

The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing new way to think about processes which I call “Business Etiquette Modelling” Continue reading

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Final Keynote EDOC 2014: Barbara Weber

Barbara Weber is a professor at University of Innsbruck in Austria.  Next year she will be hosting the BPM 2015 conference at that location.  She gave a talk on how they are studying the difficulties of process modeling.   My notes follow: Continue reading

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