BPM Industry Templates Have No Value

I was caught off guard recently when a potential customer asked if Fujitsu provided “Industry Templates” along with the BPM platform (branded now Fujitsu Digital Transformation Platform). Industry Templates is a term that refer to a package of all the processes normally found in an industry that one might need as a starting place for building out that companies processes. This question is a problem: industry templates simply don’t work. IT is tough to explain to a potential customer that they are asking for something they don’t need and shouldn’t want. Continue reading

Emergent Synthetic Process (ESP) is the Answer

I have written 6 posts explaining why a manually created business process models are simply not agile enough for today’s organizations.  What should we do instead?   Glad you asked.  A different approach I am calling Emergent Synthetic Processes avoids the problems of a hand drawn process model, and still can offer a path to continual improvement. Continue reading

Agreement Itself Holds Companies Back

In the last five posts I outlined five ways that business process models are dificient when it comes to automating work.  In this post I give a sixth, and quite possibly the most significant problem:  Agreement takes effort, and once you have agreement, that agreement becomes a barrier to further change.

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