BPM Industry Templates Have No Value

I was caught off guard recently when a potential customer asked if Fujitsu provided “Industry Templates” along with the BPM platform (branded now Fujitsu Digital Transformation Platform). Industry Templates is a term that refer to a package of all the processes normally found in an industry that one might need as a starting place for building out that companies processes. This question is a problem: industry templates simply don’t work. IT is tough to explain to a potential customer that they are asking for something they don’t need and shouldn’t want. Continue reading

Emergent Synthetic Process (ESP) is the Answer

I have written 6 posts explaining why a manually created business process models are simply not agile enough for today’s organizations.  What should we do instead?   Glad you asked.  A different approach I am calling Emergent Synthetic Processes avoids the problems of a hand drawn process model, and still can offer a path to continual improvement. Continue reading

Agreement Itself Holds Companies Back

In the last five posts I outlined five ways that business process models are dificient when it comes to automating work.  In this post I give a sixth, and quite possibly the most significant problem:  Agreement takes effort, and once you have agreement, that agreement becomes a barrier to further change.

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How BPMN Misses the Target

One bright hope for business process modeling, developed between 2003 and 2010, was the standard known as Business Process Model and Notation (BPMN). This would be the way to model businesses!  But today, most people use a simple flowchart in everyday use.  Why is that?

Just this week I received an email from a professor in Germany with some process models and with the apology: “Sorry, these are not in BPMN or any formal notation.”   Well, they usually aren’t and it is time to start asking they question: why? Continue reading