What is a Business Architecture and why is it important? My challenge was to define this in terms that can be understood by a non technical business executive. Continue reading
Category Archives: Knowledge Work
Applying Complexity Science to Management
This session from the Global Peter Drucker Forum has a lot of gems about management in highly complex situation. Many good hints on leadership for knowledge workers. Continue reading
Adaptive Work Patterns in SAP Jam
A couple of people alerted me to this announcement by SAP last Monday about their new capability to support work patterns because it parallels in many ways to the message about adaptive case management. Continue reading
Absolutely Self-Managed Workers
Why not get rid of management entirely? That was the thesis of Doug Kirkpatrick’s talk at the Building Business Capability conference this week about the Morning Star Company, a company which has tried the radical approach of being entirely flat, and having no managers are all. Far from failing, they have become the largest company in their domain (tomato processing). In Dec 2011, Harvard Business Review called them the world’s most creatively managed company. Continue reading
Updates for November
Two webinars, an interview/podcast, and a number of relevant links — all in the past couple of weeks. Here are the links Continue reading
Automation Elevating Workers, Not Eliminating
A new study from Oxford says that 47% of the jobs in America are at risk of automation. There is a lot of fear that a job automated is equivalent to a job eliminated. It is the same fear that fueled the Luddites, however history shows that fear to be misplaced then, as it is now. Automation drives a transformation of the workplace, not an elimination. Continue reading
Do Management Gurus Encourage Process Enforcement?
As part of the research for the last keynote I gave, I wanted to see how well known management gurus recommend supporting knowledge workers to be more effective. What I found was surprising and well understood at the same time. Continue reading