John R. D’Entremont interviewed me to put together an article called “Mastering the Unpredictable” on the Projects At Work website. You have to register to read the entire article, but it is free, and John has done a nice job of putting all the information together into a compelling article about the genesis of the book by the same title. Below is some of the questions and answers that we exchanged. Continue reading
Category Archives: Social Business
What the Process Mining Manifesto means to ACM
The IEEE Task Force on Process Mining has just released the Process Mining Manifesto. This the single best, most concise description of what process mining is, and what this revolutionary new technology might bring about. Continue reading
Enterprise 2.0 Conf – Notes
A number of really good talks this week at Enterprise 2.0 conference in Santa Clara. I took notes at a few, and here are my *very* rough summaries. Continue reading
John Hagel on Social Technology Adoption
John Hagel III co-author of the book “The Power of Pull” was invited on stage for a discussion with Dr. Pehong Chen, CEO of BroadVision about how companies are (or are not) adopting of social technologies at the Enterprise 2.0 conference in Santa Clara yesterday. I am a big fan of him and his latest book, so I took notes on how he sees companies resolving these difficulties. Continue reading
Failure is Essential to Knowledge Work
Max Pucher made an excellent post on “The Value of Failure” touching on a theme I have seen echoed around a bit lately. Knowledge work is not predictable. A professional will learn to do the right thing in the right situation, but along the way there are going to be some mistakes they learn from. The key to surviving in the coming decade will be a culture that accepts failure as a path to success. Continue reading
Forrester Forum
A collection of notes about the Forrester BPM Forum, and the Forrester Content and Collaboration Forum in Boston Sept 22 & 23. Continue reading
Bring Your Own ACM to Work
Yesterday’s post was about workers will use personal clouds to organize their information, their personal devices, for both home and work life. This is a general trend I am seeing toward personal services in the Internet that represent a given person. Let me propose an even more radical idea, one of managing your projects out of such a personal cloud. Continue reading
Social Business Doesn’t Mean What You Think
Just a quick post about an excellent article: “Social Business Doesn’t Mean What You Think It Does, Neither Does Enterprise 2.0” by Deb Lavoy arguing that these are not technological trends, but rather cultural trends. Continue reading
Social BPM – Book Review
The book “Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology” was released in June, and I became more enthusiastic the more I read. Here is my review of the chapters of this very timely book. Continue reading
Self-Organizing Business Networks
As the Social Business meme becomes more mainstream, people are starting to ask “What is the real connection with ‘Social’ after all?” and “Isn’t the connection to ‘Social’ a bit overblown?” After all, we really are not talking about literally placing Facebook (as the canonical example) inside a business. Why, then, call it social? Continue reading