Enhancing the Productivity of an Evolving Workforce

Here is an article I wrote for Workforce Solutions Review, a well produced magazine from the International Association for Human Resource Information Management (IHRIM).  It seems that there is some interest in Adaptive Case Management from a HR perspective — and for good reasons.  When I get the details of the publication issue I will include that here.  Meanwhile, this post outlines a vision for ACM and Human Resources & Management. Continue reading

Social Business: Identity and Reputation

Social Software is turning the idea of identity on it head.  Actually this is a trend that has been happening for long time, but it is being thrust into the public consciousness by the desire now to bring social systems into the enterprise: ESS.  It used to be that on the Internet nobody knows you are a dog), but that is changing.  What they do know is your reputation, which becomes your identity. Continue reading

AIIM2102 Dion Hinchcliffe Keynote

Dion Hinchcliffe has been a luminary in the social technology space, however with this talk “Mobility First: New Opportunities” he has shifted into being an evangelist for mobile computing.  For a very good reason: the shift to mobile computing is the most dramatic technology transition in history.  Ever.   What follows are my notes from the talk. Continue reading

Interview for Projects at Work

John R. D’Entremont interviewed me to put together an article called “Mastering the Unpredictable” on the Projects At Work website.  You have to register to read the entire article, but it is free, and John has done a nice job of putting all the information together into a compelling article about the genesis of the book by the same title.  Below is some of the questions and answers that we exchanged. Continue reading