Business Process Management (BPM) remains the subject with a thousand faces. The lack of a well accepted definition is the single most harmful thing to the industry. Among a hundred articles there will be dozens of differing definitions of BPM. Without a single common understand of BPM, we can’t make a single conclusive statement about what BPM does or does not do, how you might or might not use it. This post is the result of hundreds of hours of sorting, sifting, discussing, analyzing and crafting. Continue reading
Case Management Excellence Awards 2014
The Case Management Excellence Awards are the place to see and recognize how organizations could be more effective at getting things done. You don’t have to call it “case management” … anything that is about helping teams collaborate more effectively may qualify for this public recognition. Continue reading
BPM Definitions
This temporary page is used to keep track of various proposed definitions. Please visit the conclusion page: “One Common Definition for BPM” Continue reading
Goldratt: the Theory of Constraints
Before BPM came Goldratt and the Theory of Constraints in the 1980’s. This idea can be seen as the groundwork for most of the ‘process oriented’ thinking today. Continue reading
Business Architecture for Executives
What is a Business Architecture and why is it important? My challenge was to define this in terms that can be understood by a non technical business executive. Continue reading
Should we focus on the negative?
The WfMC and many other who help have been trying to highlight the positive examples of both BPM and ACM by collecting use cases, judging the best, and publishing in compendia. It was Socrates who said there is value in a focus on the negative: he would rather be refuted than to refute another because being rid oneself of evil of harboring false beliefs is better than ridding it in another. Continue reading
The Business Capability Debate & Review
Roger Burlton from the BP Trends gave a great talk at the BBC conference about “A Process Centric approach to Business Capability”. This was in response to a large debate held on Linked-In about “Capabilities, Processes, Value Steams and All That”. Continue reading
Emergence versus Entropy in Management
Julian Birkinshaw professor at the London Business School had an interesting article in Forbes a couple weeks ago titled “Managing Complexity: The Battle Between Emergence And Entropy” which comes close to, but falls just short of, making a good recommendation for dealing with complex organizations. Continue reading
Applying Complexity Science to Management
This session from the Global Peter Drucker Forum has a lot of gems about management in highly complex situation. Many good hints on leadership for knowledge workers. Continue reading
15 Key Lessons for Managing Complexity
Managing Complexity was the topic for this year’s Global Peter Drucker Forum in Vienna a few weeks ago. Complexity overwhelms the old style of command and control management, but the followers of Drucker offer better alternatives. I wish could have attended, but I will have to be satisfied summarizing based on the writings of others. Continue reading