The book “Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology” was released in June, and I became more enthusiastic the more I read. Here is my review of the chapters of this very timely book. Continue reading
As the Social Business meme becomes more mainstream, people are starting to ask “What is the real connection with ‘Social’ after all?” and “Isn’t the connection to ‘Social’ a bit overblown?” After all, we really are not talking about literally placing Facebook (as the canonical example) inside a business. Why, then, call it social? Continue reading
A quick review of a second article in Harvard Business Review this month on Complexity. This one is “Learning to Live with Complexity” by Gökçe Sargut and Rita Gunther McGrath. Continue reading
Just a quick note to bring your attention the September issue of Harvard Business Review, which is on complexity! Michael J. Mauboussin is interviewed in an article title “Embracing Complexity“. Continue reading
ACM is about “smarting up” the organization. When two businesses go into battle, the winner will be the one that can put the “most active brains on the front line”. Continue reading
In working with organizations on their processes, I consistently find that most people are truly surprised to find out how their process are necessarily complicated. Turning the question around, I started wondering “Why is it that we have the feeling that processes should be simple?” This belief is at the center of a key problem people have in process management. It represents a kind of blindness that keeps some from being successful in process management. For now, let me blame it all on Issac Newton. Continue reading
Who wants to go to Italy in June? There is a great opportunity to attend the Social Business Forum 2011 which is being held June 8 in Milan, Italy, where a number of thought leaders will be convening to discuss the latest in social business trends. Continue reading
Deloitte Center for the Edge has released a new white paper on “Social Software for Business Performance” (pdf) which offers some important and relevant advice to those attempting to adopt enterprise social software (ESS) in an organization. The advice applies equally to ACM. Continue reading
The Workflow Management Coalition (WfMC) has inaugurated a new Global Excellence Awards program for Adaptive Case Management case studies to to recognize and focus upon knowledge worker scenarios. Early-bird submissions Feb 18, commitment due March 9. What is it all about? Continue reading
It seems like a platitude to say that team effectiveness is intertwined with individual effectiveness, but there is a surprising amount of sentiment contrary to this. I explore this, and explore an exciting new product in this post. Continue reading
Thinking Matters 