A collection of notes of presentations from bpmNEXT. Continue reading
BPMNext Notes
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Author Archives: kswenson
Throw Away the Process Map, use Status Feedback Instead
For knowledge workers, automating the business process so that the system can “tell them what to do” is the entirely wrong focus for IT system support. The focus of the system should instead be on presenting to knowledge workers the current status of the project, measured a couple of different ways. The distinction is subtle, but important. Continue reading
Naive Intervention makes Poor Process Design
Continuing the pattern from my past few post on Antifragile concepts, today consider Naive Intervention, that idea assuming that simple model actually represents a complex system can lead to disastrously bad decisions. Continue reading
2nd International Workshop on Adaptive Case Management
We are trying something unusual: two sets of papers, one set for Vancouver, and one for Austria, will be combined for judging and will be published in a single combined proceedings for discussion at the two events. Continue reading
Ancient Wisdom teaches Business Processes
Jared Diamond spoke at the Commonwealth Club last month. I have always been a huge fan of his Pulitzer prize winning book “Guns, Germs, and Steel” as well as “Collapse” and other works. This talk introduced his new book “The World Until Yesterday: What Can We Learn from Traditional Societies?” The answer: more than you think. Continue reading
How Technology causes Fragility
Q: When is it easier to ship a $600 electronic device across the country and back, than it is to change a field in a database?
A: When you are a phone company.
This is a true story, and one that perfectly illustrates how IT systems, when implemented, can actually make a company less flexible and less able to cope with unpredictable things. Information technology can actually make a company more fragile. Continue reading
Antifragile
At the BPMNext conference in March, I am signed up to give a talk titled “Antifragile Systems for Innovation and Learning Organizations.” The term “antifragile” comes from Nassim Nicholas Taleb’s new book “Antifragile: Things That Gain From Disorder.” In this post I review the main concepts of the book. Continue reading
ACM Awards 2013
We are launching the third annual Adaptive Case Management Global Excellence Awards for 2013. If you have an example of technology to support unpredictable collaboration, it is time NOW to get an abstract filed. You then have 2 months to get the final write up completed. Don’t delay. Continue reading
Cloud, Security, and Big Data
So many top buzz words are wrapped into a single title because I am moderating a panel session on Thursday at the Fujitsu Technology Forum 2013 on exactly this topic with some members of the Big Data working Group, of the Cloud Security Alliance. Continue reading
Rights to Link, Legality of Cache Substitution
The foundation of the web is the ability to embed links from one page to another page. When writing about one topic, and you want to cite another work as a reference, the best possible way to do this is to make a like to that work: the reader can instantly load and view that other page. But what about link rot? What about when the link become broken, because the page on the other end is moved? Last week I made a proposal to eliminate link rot, but this post is about the the right to use it. Continue reading
Thinking Matters 