I was approached a few months ago by a group wondering what kinds of collaborative software might exist to support something called Sociocracy. That was the impetus of my latest journey into the world of organizing on democratic principles. Continue reading
My notes from first day of bpmNEXT 2015, March 30. Continue reading
There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out. Continue reading
In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging trend. This new book “When Thinking Matters in the Workplace” takes it one step further — to outline what a manager needs to know, to lead a team of innovative knowledge workers, and how to put in place a system to best support them. Continue reading
Before you do something, plan it. Figure out what you are going to do, and then do it. If you failed to succeed, then you didn’t plan well enough. Next time, do better planning. How many times have you heard these saying from traditional scientific management? They are so ingrained in our working behaviors, they seem beyond questioning. But there are some times when planning is a bad idea — and this point talks about 5 such situations. Continue reading
In a post titled “Business Etiquette Modeling” I made a plea for modeling business processes such that they naturally deform themselves as needed to accommodate changes. If we model a fixed process diagram, it is too fragile, and can be costly to manually maintain. While I was at the EDOC conference and the BPM conference, I saw three papers that introduce innovations which are not completely defined solutions, they represent solid research on steps in the right direction. Here is a quick summary of each. Continue reading
I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary. Continue reading
The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing new way to think about processes which I call “Business Etiquette Modelling” Continue reading
The BPM 2014 conference, Sept 7-12, has been moved from Israel to Eindhoven Holland (because of unrest in the middle east) and I will be giving a keynote on Wednesday Sept 10. There will be an interesting workshop on Business Processes in Collective Adaptive Systems (BPCAS’14) on Monday, associated with a group called FoCAS (Fundamentals of Collective Adaptive Systems). Continue reading
Rita Gunther McGrath’s post this week on the HBR Blog called Management’s Three Eras: A Brief History has a lesson for those of us designing business process technology. The parallel between management and process technology might be stronger than we normally admit. Continue reading
Thinking Matters 