The concept of “zero code” is the wish-fulfillment myth of the BPM industry. Many advertisements will claim that the processes can be designed without any coding. This complete hog-wash. There is, however, a possibility for a zero-code system, but let’s imagine how that would have to work. Continue reading
It seemed that most of the talks at BPMNext mentioned agents at some level — but the meanings varied. After many discussions it seems that we might focus on a special type of agent we can call a “Personal Assistant” which has the potential to dramatically change large scale BPM, and here is why. Continue reading
There is an important role for a type of intelligent agent we might call a personal assistant. What are personal assistants? What new do they bring to mix? What effect will they have? This post explores the boundaries, and introduces a scenario which might be used to discuss the effect of agents. Continue reading
Hopefully you have heard the term “Smart Process Apps” (SPA) attributed to Forrester Research. What is it? Is it just marketing hype? It is something real to be concerned about? Here is an explanation I have given that seems to resonate with people. Continue reading
Business Process Management (BPM) remains the subject with a thousand faces. The lack of a well accepted definition is the single most harmful thing to the industry. Among a hundred articles there will be dozens of differing definitions of BPM. Without a single common understand of BPM, we can’t make a single conclusive statement about what BPM does or does not do, how you might or might not use it. This post is the result of hundreds of hours of sorting, sifting, discussing, analyzing and crafting. Continue reading
The WfMC and many other who help have been trying to highlight the positive examples of both BPM and ACM by collecting use cases, judging the best, and publishing in compendia. It was Socrates who said there is value in a focus on the negative: he would rather be refuted than to refute another because being rid oneself of evil of harboring false beliefs is better than ridding it in another. Continue reading
Roger Burlton from the BP Trends gave a great talk at the BBC conference about “A Process Centric approach to Business Capability”. This was in response to a large debate held on Linked-In about “Capabilities, Processes, Value Steams and All That”. Continue reading
What is the limit of automation? We often think that automation is limited by the technical ability to construct the automation. It is not surprising that automation decreases the ability for those people to do the same job manually. Is there then a point that we should avoid automation in order to retain viable knowledge workers? Continue reading
Everyone knows what a role is. It is obvious. We talk about them all the time. But every time I hear a programmer say the word “role” my ears pick up. The term is very often misused. How, then, might one use the term correctly and avoid the pitfalls? Continue reading
The second keynote is from Tom Koulopoulos. His talk titled “The Internet of Everything, Everyone, and Everyplace” was very entertaining and included some somber concerns on how to cope with a future that we can not yet imagine. Continue reading
Thinking Matters 