5 Opportunities in the Process Space for 2015

There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out. Continue reading

Process Mining MOOC on Coursera

Whether you call it Process Mining, or Automated Process Discovery, nobody can deny that this field that combines big data analytics with business process is at the center of an important transformation in the workplace.  Process mining is useful to kickstart the implementation of predefined BPM diagrams, and it is also useful in unpredictable case management to see what has been done and whether it is compliant with all the rules.  What would you give to attend a complete, college level course on process mining?  What if it was free? Continue reading

3 Innovative Approaches to Process Modeling

In a post titled “Business Etiquette Modeling” I made a plea for modeling business processes such that they naturally deform themselves as needed to accommodate changes.  If we model a fixed process diagram, it is too fragile, and can be costly to manually maintain.  While I was at the EDOC conference and the BPM conference, I saw three papers that introduce innovations which are not completely defined solutions, they represent solid research on steps in the right direction.  Here is a quick summary of each. Continue reading

Business Etiquette Modeling: a new paradigm for process

The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing new way to think about processes which I call “Business Etiquette Modelling” Continue reading