Too much of a focus on the on the business process can cause a business solution to be poorly designed and problematic. This is a story from several customers who followed the BPM methodology too well, and were blindsided by some nightmarish systems issues. Too much process can be a real problem. Continue reading
Here are my notes from the second day of bpmNEXT on March 31, 2015. Note: I spoke on day 3, so was too busy, so these conclude my notes of the event. Continue reading
My notes from first day of bpmNEXT 2015, March 30. Continue reading
Yes, it is a negative statement, but in uttering it, you desensitize the team to a harmful fear of failure.
I am responding today to an article in The Globe and Mail titled “‘Fail fast, fail often’ may be the stupidest business mantra of all time.” Continue reading
There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out. Continue reading
The half-way point for the decade of the 2010’s can best summed up by a few things that happened to me in the past couple days:
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In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging trend. This new book “When Thinking Matters in the Workplace” takes it one step further — to outline what a manager needs to know, to lead a team of innovative knowledge workers, and how to put in place a system to best support them. Continue reading
It is time again for the Global Peter Drucker Forum. Here are some highlights of talks from John Hagel, Clayton Christensen, Gary Hamel and others. Continue reading
Before you do something, plan it. Figure out what you are going to do, and then do it. If you failed to succeed, then you didn’t plan well enough. Next time, do better planning. How many times have you heard these saying from traditional scientific management? They are so ingrained in our working behaviors, they seem beyond questioning. But there are some times when planning is a bad idea — and this point talks about 5 such situations. Continue reading
Whether you call it Process Mining, or Automated Process Discovery, nobody can deny that this field that combines big data analytics with business process is at the center of an important transformation in the workplace. Process mining is useful to kickstart the implementation of predefined BPM diagrams, and it is also useful in unpredictable case management to see what has been done and whether it is compliant with all the rules. What would you give to attend a complete, college level course on process mining? What if it was free? Continue reading
Thinking Matters 