My notes from first day of bpmNEXT 2015, March 30. Continue reading
bpmNEXT – Day 1
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Tag Archives: Case Management
5 Opportunities in the Process Space for 2015
There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out. Continue reading
When Thinking Matters in the Workplace
In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging trend. This new book “When Thinking Matters in the Workplace” takes it one step further — to outline what a manager needs to know, to lead a team of innovative knowledge workers, and how to put in place a system to best support them. Continue reading
BPM2014 Keynote: Keith Swenson
I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary. Continue reading
Business Etiquette Modeling: a new paradigm for process
The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing new way to think about processes which I call “Business Etiquette Modelling” Continue reading
Doc Sharing with Live Documents
This is a first impression review of Live Documents, a SaaS model document sharing platform. I discovered the service, signed up for a free account, and these are my notes on what it does. Continue reading
iBPMS Expo – Jim Sinur presents Agents
I am attending the IBPMS Expo in Chicago this week, and first keynote was from Jim Sinur, who presented some of the ideas behind his new book (with Jim Odell and Peter Fingar) on distributed intelligent agent oriented BPM. I included some notes from his talk. Continue reading
Slidecast on Antifragile Systems, Innovation, and Learning Organizations
Here is a slidecast version of the talk I gave at BPM Next in March. In 14 minutes it explains the core ideas of antifragility and how learning organizations are antifragile. Mixed in are some surprising details about adaptive systems. This presentation will help explain why a traditional model-and-automate approach is the wrong thing for an innovative, learning organization. Continue reading
Naive Intervention makes Poor Process Design
Continuing the pattern from my past few post on Antifragile concepts, today consider Naive Intervention, that idea assuming that simple model actually represents a complex system can lead to disastrously bad decisions. Continue reading
Two Languages Divide but don’t Conquer
There is a continual ongoing debate on how best to express how people plan to work together. Earlier posts make the case that two-dimensional graphical languages are inappropriate for knowledge workers. Many argued against this saying that these languages are still useful for process specialists. However, for unpredictable work, the knowledge worker must directly do the process planning. This post addresses the question of whether we might be able to use two languages in one system: one for the knowledge workers, and one for the business analysts. Continue reading
Thinking Matters 